The Investor and Financial Education Council supports The Hong Kong Institute of Bankers (HKIB) Annual Banking Conference 2021. With the theme "Re-Globalisation, Sustainability and Transformation under the New Normal", this year's HKIB Annual Banking Conference will focus on the profound changes in the industry as a result of the pandemic and the key strategic goals that are high on the financial services agenda for the new normal. The interactive program will explore the operational transformation megatrends, from cost transformation to reforming operational models. How the industry should continue to reinvent banking services, enhance customer-centricity, and respond to new macroeconomic and geopolitical realities will also be discussed.