The IFEC website (www.ifec.org.hk) is owned and managed by the Investor and Financial Education Council ("IFEC").
1. Statement of Policy
The IFEC respects personal data privacy and are committed to complying with the requirements of the Personal Data (Privacy) Ordinance ("PDPO"). In doing so, the IFEC will strive to ensure compliance by our staff with the strictest standards of security and confidentiality.
2. Statement of practice on personal data held by us
We may collect and hold personal data in performing our statutory functions under the relevant laws and regulations. When we collect personal data from individuals, we will provide them with a Personal Information Collection Statement (PICS) on or before the collection in an appropriate format and manner. The PICS will state (among other matters) the purpose of the collection.
Personal data is collected by the IFEC on a voluntary basis. Personal data may include names, e-mail addresses and other contact details. The broad categories of personal data held by us, and the main purposes of use are:
3. Personal data collected via forms / through this website
4. Disclosure of personal data
The personal data collected for enquiries and complaints may be disclosed or transferred to parties who will be contacted by us during the handling of the matter including the party being complained against and/or other parties concerned. The personal data collected by the IFEC in the performance of our statutory and administration functions (including in relation to events and activities and surveys) may be disclosed or transferred to agencies and bodies who are authorised to receive such information and to persons engaged to assist us in the performance of our functions, including service providers and online providers of services/tools, who may process the personal data and contact you.
5. Information collected when you visit our website
Cookies settings form
|Stores your answers temporarily when using the online calculators on our website. This cookie cannot be disabled and is a session cookie.
|Personalises your user experience on our website and allows us to recommend relevant content. This is a persistent cookie.
|Optimises your experience when using our polling function. For example, enable or disable the results popup window. This is a persistent cookie.
|Transmits data about your use of our website to Google Analytics which provides us with reports on the performance of the website and its customer experience channels. This helps us optimize our educational campaigns. This is a persistent cookie.
Different retention periods apply to the various kinds of personal data collected and held by us. We take all reasonably practicable steps to ensure that personal data will not be kept longer than is necessary for the fulfilment of the purposes (or any directly related purpose) for which the data is or is to be used, unless the retention is otherwise permitted or required by law.
We take appropriate steps to protect personal data we hold against loss, unauthorized access, use, modification or disclosure. All personal data you provide to the IFEC under this website is secured on this website. Access is limited to authorised personnel within the IFEC only. The transmission of any information online is not secured by encryption.
8. Access and correction/ enquiries
If you have any enquiries about personal data or wish to request access to and/or correction of your personal data held by the IFEC, you may do so in writing addressed to:
Data Privacy Officer,
Investor and Financial Education Council,
54/F One Island East
18 Westlands Road, Quarry Bay, Hong Kong.
Please note that all data access requests should be made using the form specified by the Privacy Commissioner for Personal Data which is accessible from the following link: "Data Access Request Form". The IFEC will handle access and/or correction requests in accordance with the PDPO.
The IFEC does not provide online facilities for you to delete or correct personal data held by the IFEC.